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FREQUENTLY ASKED
QUESTIONS
If you're curious about our business practices or have questions about how we operate, this is the place to find answers. From inquiries about quotes to understanding our custom build process, we are here to provide you with high-level insights into our operations. Stay informed about our innovative approaches to motorcycle services by exploring our detailed responses to common business-related questions in the motorcycle industry.
Can you give me a quote without seeing my bike?
A
Q
Unfortunately, no. Costs are entirely dependent on understanding the problems, the parts needed, and the time it will take to fix the problem(s). We can’t determine any of these things without evaluating the bike ourselves in person.
Do you offer pick-up and delivery?
A
Q
Yes! However, the location must be within 15 miles of one of our shop locations. Our fee for pickup and/or delivery is $2/mile for each way (e.g. 15 miles away = 30 miles total = $60 pickup fee).
If I want a custom bike, will you buy the bike and all the parts needed for the work?
A
Q
No, you will need to at least buy the bike and leave it with us for custom work. We are not able to buy your bike for you, then sell it to you. For parts, we can be more flexible and work with you to determine what makes the most sense for your build.
If you have any questions not answered here, feel free to submit your questions using the form below, or contact us.
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